Our Valera USA team is here to support professional distributors and salons who sell the Valera® collection of appliances. We believe in the Professional Salon distribution of quality products and services. If you have any questions, comments or suggestions about Valera® appliances feel free to email: info@valerausa.com or call us at 800.447.2718.

VALERA® USA : EXTENDED SERVICE GUARANTEE
	After the original One-Year Limited Warranty has expired, you may still have your Valera® appliance serviced if necessary under the Valera® Extended Service Guarantee.
	Send the item for service with:   (i) all of your contact information (name, address, phone)   (ii) a brief explanation of the problem, and   (iii) $35.00 for service, labor, shipping and handling.     The product will be refurbished, reconditioned and returned within 10 business days of receipt.
Valera® Professional Appliances are guaranteed by a limited 12 Month Warranty
	Our One-Year Limited Warranty covers free replacement of defective parts and labor charges.
	To qualify for our One-Year Limited Warranty for service on your Artizen appliance send the item for service with:    (i) a copy of your original receipt    (ii) all of your contact information (name, address, phone)    (iii) a brief explanation of the problem and (iv) $15.00 for shipping and handling.
Instructions to send Valera® Appliances for repair.
	For repair, send appliance ( postage paid) with a check or money order payable to Creative Beauty Concepts. Mail to: Creative Beauty Concepts, Att: Valera Service Dept. 8040 Ridgeway Avenue Skokie, IL 60076